Tecmo Psycho Posted July 8, 2014 Share Posted July 8, 2014 Ok. I need some help from the tech savy on this forum. Comcast sent me a letter in the mail wanting me to get rid of my old modem so I can go digital? They said I will have no need for a router? I'm confused on how that would work.More importantly, if I make this switch that they are asking, will I lose the ability to play online Tecmo? If I can still play would I still be able to host? Would really appreciate feedback on this. I will attach the letter in a few minutes. Thanks Quote Link to comment Share on other sites More sharing options...
Tecmo Psycho Posted July 8, 2014 Author Share Posted July 8, 2014 Attached Quote Link to comment Share on other sites More sharing options...
accountnotactive Posted July 8, 2014 Share Posted July 8, 2014 http://customer.comcast.com/help-and-support/internet/using-your-own-modem-with-new-speeds/ You should be able to host, and I believe the modem they send you is also a router with wifi built in. You would just need to adjust the settings for port forwarding. DFM, Tecmo Psycho and Knobbe 3 Quote Link to comment Share on other sites More sharing options...
Knobbe Posted July 9, 2014 Share Posted July 9, 2014 I believe they are upgrading to DOCSIS 3.0 which needs a compatible router to support it.If you plan on using comcast for the next year, I suggest you inspect your bill and see if they are charging you for renting your cable modem. I'd suspect it's $7-$8 per month.If they are, I'd suggest buying your own DOCSIS 3.0 modem. I bought this guy in May and it works great - http://www.amazon.com/gp/product/B00AJHDZSI/ref=oh_details_o07_s00_i00?ie=UTF8&psc=1It was the cheapest/highest rated guy out there. Mine was for $80 so you might be able to find it a little cheaper.It will pay for itself less than a year. No idea if they would be providing a cable modem that is a combo of router and wireless.The above device is only a cable modem and would work with your current router/wireless router. Tecmo Psycho, DFM, buck and 1 other 4 Quote Link to comment Share on other sites More sharing options...
DFM Posted July 9, 2014 Share Posted July 9, 2014 My in-laws have Comcast and they recently did this. Comcast is turning your modem into a router combo so they can unleash their public wifi station and use your house as an access point. Read: http://money.cnn.com/2014/06/16/technology/security/comcast-wifi-hotspot/ & Search: http://wifi.comcast.com/ <- use your zip code. It is wild how many access points there are. Heed Knobbe's advice and buy a modem asap. accountnotactive 1 Quote Link to comment Share on other sites More sharing options...
Tecmo Psycho Posted July 9, 2014 Author Share Posted July 9, 2014 Appreciate the feedback guys. How about this one: http://www.amazon.com/gp/aw/d/B004XC6GJ0/ref=redir_mdp_mobile?camp=1789&creative=390957&creativeASIN=B004XC6GJ0&linkCode=as2&redirect=true&ref_=as_li_ss_tl&tag=myde0bd-20My current router is a NetGear N 300.This is the preferred list from Comcast website: http://mydeviceinfo.comcast.netWhat's your advice? Quote Link to comment Share on other sites More sharing options...
Knobbe Posted July 10, 2014 Share Posted July 10, 2014 Appreciate the feedback guys. How about this one:http://www.amazon.com/gp/aw/d/B004XC6GJ0/ref=redir_mdp_mobile?camp=1789&creative=390957&creativeASIN=B004XC6GJ0&linkCode=as2&redirect=true&ref_=as_li_ss_tl&tag=myde0bd-20My current router is a NetGear N 300.This is the preferred list from Comcast website: http://mydeviceinfo.comcast.netWhat's your advice? This will work with your service and your router.However, note that the SB6121 has a lower possible throughput than the SB6141. If you check out Comcast's modem matrix, the SB6121 will currently work for all tiers except the extreme 150.The SB6141 will be update proof longer so it's worth the extra $20 or so in my opinion. Quote Link to comment Share on other sites More sharing options...
Tecmo Psycho Posted July 10, 2014 Author Share Posted July 10, 2014 Ok. Thx. Quote Link to comment Share on other sites More sharing options...
stalltalk Posted July 10, 2014 Share Posted July 10, 2014 My friend in Pittsburgh had this happen to him and he was still able to port forward the thing for Xbox live and Tecmo hosting... but it's probably a good thing to get your own modem and sheiz. Tecmo Psycho 1 Quote Link to comment Share on other sites More sharing options...
Neerrm Posted July 10, 2014 Share Posted July 10, 2014 My in-laws have Comcast and they recently did this. Comcast is turning your modem into a router combo so they can unleash their public wifi station and use your house as an access point. Read: http://money.cnn.com/2014/06/16/technology/security/comcast-wifi-hotspot/ & Search: http://wifi.comcast.com/ <- use your zip code. It is wild how many access points there are. Heed Knobbe's advice and buy a modem asap. That's rather disturbing. Nothing like having the police knocking down your door for child pornography that some hobo with a laptop was looking at hijacking your Wi-fi without your knowledge. Quote Link to comment Share on other sites More sharing options...
bruddog Posted July 10, 2014 Share Posted July 10, 2014 "But what if you hate the idea of your private boxes turned into public hotspots? You can turn it off by calling Comcast or logging into your account online. The company says fewer than 1% of customers have done that so far. " Quote Link to comment Share on other sites More sharing options...
buck Posted July 10, 2014 Share Posted July 10, 2014 Nothing like having the police knocking down your door for child pornography that some hobo with a laptop was looking at hijacking your Wi-fi without your knowledge. obamatop FTW. Quote Link to comment Share on other sites More sharing options...
Knobbe Posted July 11, 2014 Share Posted July 11, 2014 That's rather disturbing. Nothing like having the police knocking down your door for child pornography that some hobo with a laptop was looking at hijacking your Wi-fi without your knowledge. If they can't segregate public wifi from personal service, they have a bit bigger problem Quote Link to comment Share on other sites More sharing options...
Tecmo Psycho Posted July 11, 2014 Author Share Posted July 11, 2014 I got the 6141. Thanks for in the advice. Also, do I simply unhook old modem and hook this one up in its place or is there something Comcast would have to do on their end? Quote Link to comment Share on other sites More sharing options...
accountnotactive Posted July 11, 2014 Share Posted July 11, 2014 I got the 6141. Thanks for in the advice. Also, do I simply unhook old modem and hook this one up in its place or is there something Comcast would have to do on their end? You need to contact Comcast tech support and give them the new modem's MAC address...sticker on the modem possibly with the Serial Number. Knobbe and Tecmo Psycho 2 Quote Link to comment Share on other sites More sharing options...
Knobbe Posted July 11, 2014 Share Posted July 11, 2014 You need to contact Comcast tech support and give them the new modem's MAC address...sticker on the modem possibly with the Serial Number. You might be able to get away with just swapping http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/Change-from-Leased-Cable-Modem-to-Owner-Purchased-Cable-Modem/td-p/1202305 Yes, the new modem does need to be registered. You this in one of two ways, either you hook it up and follow the prompts when you try to hit any web page, or call Comcast support and have them do it over the phone. You will need the model, serial number, and HFC MAC address when you call. Basic steps are: Disconnect the old cable modem completely. Connect the new cable modem to the coax, power and ethernet connections. Reboot your router (or computer if you have no router). On your computer go to any website. With a new modem, you will likely be redirected to a "walled garden" page which will have instructions to register the modem, simply follow the instructions. If the above fails (it can be very touchy in some areas), call Comcast (1-800-COMCAST) and have them register the new modem directly over the phone. This takes about 5-10 minutes. After the new modem is working properly, return the rental modem to Comcast and make sure you get a receipt, just in case there are any questions or misunderstandings down the road about whether you returned the modem or not. Quote Link to comment Share on other sites More sharing options...
Tecmo Psycho Posted July 25, 2014 Author Share Posted July 25, 2014 (edited) Connected new modem to router. Was prompted to register router with Comcast/Xfinity. Registration failed. Asked to call a number. Talked with four different people (one woman told me to hook up the old modem again) for a total of an hour and 17 minutes before I was golden. Returning old modem tomorrow. I think they were pissed because they are not going to be able to charge me monthly for a modem anymore and because I refused their precious survey four times. Edited July 25, 2014 by Tecmo Psycho buck 1 Quote Link to comment Share on other sites More sharing options...
Tecmo Psycho Posted July 25, 2014 Author Share Posted July 25, 2014 OMG. So I go to drop off the old modem today. Wait 43 minutes in line. When I finally get called I told them that I was bringing back the old modem, I bought my own, and I need the modem charge taken off the monthly bill. She said ok. Then she asked if my modem was Comcast approved for the D3.0 switch. I said yes. Then she asked if it was home phone ready. It is not. She then proceeded to tell me that I would have to get an upgraded modem through Comcast. I told her F that just take the phone off our bill (we don't even have a phone). She said that will make your bill more expensive. I said whatever. Then she proceeded to tell me that we would lose X number of channels and would have a slower Internet speed. I was like wait just a minute (that's not what I said). YOU told me I had to switch modems to accommodate this new faster connection. I went through YOUR steps to do so. Now YOU are telling me that I can't but my own modem that was approved by YOU because it is not home phone ready? I get it... you want to charge me $8 a month for another 8 years for a modem you provide. Then she leaves comes back with a battery for this new modem and says we don't provide the batteries for the modems anymore, but I found you one in the back. Should this battery go bad you will have to replace it.Thoughts? Quote Link to comment Share on other sites More sharing options...
Knobbe Posted July 25, 2014 Share Posted July 25, 2014 Thoughts? 1. If you have home phone as part of your service just because it's included and you don't actually use it I fail to see the problem. 2. I don't want Comcast to buy Time Warner. Time Warner gave me ZERO shit about changing. Quote Link to comment Share on other sites More sharing options...
buck Posted July 25, 2014 Share Posted July 25, 2014 has Comcast become a U.S. government agency or something? that shit sounds like a nightmare. Tecmo Psycho 1 Quote Link to comment Share on other sites More sharing options...
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